Deleting your account

Last updated: October 9, 2026

This page explains how to delete an account created in an Apis Systems LLC application, what is removed when you do, and what is not. Disk Reviewer and DeckMirror never create an account, so they have nothing to delete here.

• Foliata
• WTFAustin

Foliata

From inside the app

This is the fastest way, and it needs nothing from us:

• Open Foliata and go to More.
• Open your account at the top of the screen.
• Choose Delete account at the bottom.
• The app first shows exactly what will disappear, then asks you to hold a button to confirm. Letting go cancels it; nothing happens until the hold completes.

By writing to us

If you can no longer sign in, write to [email protected] from the address the account uses and ask for the account to be deleted. We answer within a few working days and delete on receipt; we may ask one question to confirm the account is yours.

What is deleted

• The account itself, and the email address attached to it.
• Your herbarium as stored on our servers: every find, its photographs, dates and any coordinates.
• Watering and care reminders.
• Progress and naturalist levels.
• Any feedback you sent us that is tied to the account.
• The copy on your phone: the herbarium, your scan history, care reminders, and every photograph the app had stored, including scans you never kept. Nothing is left behind for the next person to open the app.

Because the copy on your phone goes too, export anything you want to keep before you start: Account › Export the herbarium.

This happens immediately and cannot be undone. Backups are overwritten on their own schedule and are fully replaced within 30 days.

What stays, and why

• Your subscription. Subscriptions live in the App Store or Google Play, not with us, so deleting an account does not cancel one. On iOS: Settings → your Apple Account → Subscriptions. On Android: Google Play → Payments and subscriptions.
• Records we are required to keep. Nothing about your plants, but purchase records held by the stores and by our payment processor stay as long as tax law requires.

Deleting data without deleting the account

Individual finds can be removed one at a time in the app: open your herbarium and use the bin on a sheet. To have specific data removed without closing the account, write to [email protected] and say what you would like gone.

WTFAustin

WTFAustin signs you in anonymously the first time it opens. The account has no name, email or password, so the app itself is the surest way to prove it is yours.

From inside the app

• Open WTFAustin and go to the Settings tab.
• Choose Delete account.
• The app asks you to confirm. Nothing happens until you choose Delete; Keep my account cancels it.

The map stays free to use afterwards. If you open the app again it starts a new, empty anonymous account with nothing from the old one.

What is deleted

• Your home zone: the pin, its radius and your alert settings.
• The push tokens that let us send notifications to your devices, and the list of alerts we already sent you.
• Your reports, together with anything attached to them and any flags other people raised against them.
• The people you blocked, and any block placed on you.
• The account itself, with its pseudonym and the record of when the app was opened.
• On your phone, the app forgets the home zone, gives up its push token and signs out.

This happens immediately and cannot be undone. Backups are overwritten on their own schedule and are fully replaced within 30 days.

What stays, and why

• Flags you raised against other people's reports. A moderation record exists to protect whoever was reported, so it stays with our moderators, but your account is removed from it and it can no longer be traced to you.
• Feedback you sent from the rating sheet. It stays, no longer linked to the account. Write to us if you want it removed too, and include the email address you gave in it, if you gave one.
• Your subscription. Subscriptions live in the App Store or Google Play, not with us, so deleting an account does not cancel one. On iOS: Settings, then your Apple Account, then Subscriptions. On Android: Google Play, then Payments and subscriptions.
• Records we are required to keep. Purchase records held by the stores and by our payment processor stay as long as tax law requires.

If the app is no longer installed

Write to [email protected] from any address and ask for your WTFAustin data to be deleted. Tell us what you can that helps us find it: the approximate date you installed the app, the name your reports were shown under if you posted any, and the email address you gave in a feedback message if you sent one. We delete what we find within 30 days and tell you what we deleted.

Please understand the limit of this route. The account is anonymous, so we cannot look it up by your email address, and without the app we can only delete data we are able to identify as yours. Installing the app again does not usually help either: the sign in is kept in the app's own storage, which goes when the app is removed, so a fresh install starts a new, empty account. On Android, Google's app backup sometimes restores it; if the reinstalled app still shows your home zone, the old account is back, and Settings › Delete account removes everything listed above in one step. If you still have the app, deleting from inside it is always the sure way.

Apis Systems LLC, 1821 Lazy Acres St, Leander, TX 78641, United States. See also our privacy policy.